At Your Service: Late last winter I decided I needed a backup heat source for power outages. I live on propane and asked around about ventless propane heaters. I was told Glo-Warm units were made in the U.S., so I went online and found a place called Master Distributors. I picked out a model and placed the order. The salesperson told me that I needed a larger unit than the model I had selected, and that I needed a blue flame unit instead of infrared.

I locked my keys in my car on May 19. I looked in the Yellow Pages for a locksmith and found Dependable Locks, which advertised “Low Prices.”

Whole Foods Market Inc., which recalled 48,000 pounds of possibly tainted ground beef last week, said it was checking all meat deliveries to ensure they were from processors approved by the retailer. Whole Foods is also requiring that processors guarantee in writing that they are testing for possible contamination by E. coli bacteria. The recall covered stores in at least 23 states, including Missouri but not Kansas.

I opened an account with QuikTrip in 2007 to get a rebate on gas. QuikTrip quickly sent me a credit card with a $400 limit. The rebate required a $500 purchase over five billing periods. I reached the $400 limit during the first billing. QuikTrip would not or did not send me a statement, so I could not buy more gas. Someone called me to ask for my address, which I provided. When I still didn’t get a statement, I called and changed my address to my post office box.

JEFFERSON CITY | Attorney General Jay Nixon has filed seven lawsuits targeting what he describes as mortgage fraud.

Best Buy Co. Inc. is planning a massive new initiative later this year that sets aside store space for an array of musical instruments and gear in dozens of sites nationwide. Each site will use about 2,500 square feet of retail space and include roughly 1,000 different products with well-known brand names such as Fender, Gibson, Drum Workshop and Roland.

A local air-conditioning company checked our air conditioner and found nothing wrong, just a little bit of dirt that plugged the drain hose. They cleaned it, but it’s still dripping. They also added a pound of Freon for $37. I was surprised the bill totaled more than $150. People should make sure that they double-check the company’s prices before agreeing to service. — M.G., Olathe

General Motors Corp. said it will continue to offer leasing incentives in August. The automaker said in a memo to U.S. dealers that it will offer leasing deals on most 2008 and 2009 models as part of its August incentives. On Tuesday, GMAC Financial Services said it would suspend leasing incentives in Canada.

At Your Service: My husband and I have been married for nine months. When we married, I moved into his midtown condo.

I needed party rental equipment for my wedding. I found this great-looking Web site for Celebration Party Rentals in Lee’s Summit. I placed my order over the phone, gave them my credit card and paid my bill. I received 11 tables, 72 chairs but only eight plates, knives and forks. Celebration quickly corrected the issue.